At House of Agrasen, we respect your privacy and are committed to protecting the personal information you provide to us when placing an order or communicating with us.
When you place an order or contact us, we may collect information such as:
Full name
Phone number
Delivery address
Email address, if provided
Order and purchase details
Information you provide through Instagram or other communication channels
We may use your information to:
Process and confirm your orders
Arrange delivery of your products
Contact you regarding your order
Handle returns, refunds, or customer support requests
Provide information about our products, offers, or services where appropriate
Improve our products and customer experience
We do not sell or rent your personal information to third parties.
We may share necessary information, such as your name, phone number, and delivery address, with trusted third-party delivery/courier partners solely for the purpose of delivering your order.
Where payment services or third-party payment providers are used, payment information may be processed directly by the relevant payment provider. House of Agrasen does not intentionally store sensitive payment credentials such as card PINs or passwords.
We take reasonable measures to protect the personal information provided to us from unauthorized access, misuse, or disclosure.
However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.
If you visit our website, certain technical information may be collected automatically, such as browser type, device information, and general website usage data.
Cookies or similar technologies may be used to improve website functionality and customer experience.
If you contact House of Agrasen through Instagram, WhatsApp, phone, email, or other communication channels, we may retain relevant communication details to assist with your order and customer service.
Our website or services may use third-party platforms such as payment gateways, courier services, analytics tools, or social media platforms. These services may have their own privacy policies, and House of Agrasen is not responsible for the privacy practices of third-party platforms.
Our products and services are not specifically directed toward children. We do not knowingly collect personal information from children for purposes unrelated to providing our services.
House of Agrasen reserves the right to update this Privacy Policy from time to time. Any changes will be effective once the updated policy is published through our official channels.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact House of Agrasen through our official communication channels.
House of Agrasen
Your privacy matters to us.