At House of Agrasen, we offer refunds under the following conditions:
If you do not like the smell of the perfume, you can request a refund by messaging us on Instagram.
The perfume must not have been used for more than 2 sprays.
The product must be returned to our warehouse address provided by our team.
Return delivery charges from the customer's location to our warehouse must be paid by the customer.
Once the returned product is received and verified, the eligible amount will be refunded after processing.
Any damage to the perfume bottle caused during transportation or delivery is the responsibility of the third-party delivery/courier agent.
House of Agrasen will not provide a refund for damage caused during delivery by third-party delivery agents.
All refunds are subject to inspection and verification of the returned product. Refunds will only be processed when the product meets the applicable conditions stated above.
House of Agrasen reserves the right to reject a refund request if the product does not meet these conditions.